Tread Light. We hope our next generation can inherit a healthy living environment. To do our part, we try our best to reduce wastage in our operations. All orders will be packed and delivered in a recyclable box instead of the customary plastic wrap.
Free Shipping, Singapore. We are based in Singapore. All orders within Singapore are shipped free and should, upon dispatch, reach you within 3 working days. There may be delays at times, but rest assured that we will always try our hardest.
Free Shipping, Everywhere Else Too. We work with trusted international logistics partners to deliver your orders anywhere in the world within 5 working days. Occasionally, there may be some delay due to reasons beyond our control (hey, it's a great big world out there), but we try :)
We think it is a hassle to try "split hairs" pricing for different regions of the world, so shipping is on us too.
Delivery Notice. We are proud of our hardworking team who will aim to dispatch all orders within 1 working day of order confirmation. Even then, our team will take a break on weekends to sleep in too. This means that orders placed on Friday, Saturday, Sunday and Public Holidays will only be dispatched on the next working day.
Help us Help you. Keeping our customers and partners happy is something we truly care about. We treat you as we would treat a friend.
If you need any special assistance, say, your pet ate your sheets and you need new sheets right away, write to us and we will figure something out.
Uh Oh. At times we make mistakes too. If something isn't quite right with your order, write to us and let us know. We will not push responsibility around and our team will make things right. This much, we can promise you.
This business was started to deliver a honest product and service. We intend to honour that.
As always, we are reachable at firstname.lastname@example.org.